Frequently Asked Questions
Everything you need to know before you hit the pavement.
How do I choose the right size for skates or protective gear?
We recommend measuring your foot in centimeters and comparing it to the specific brand's size chart found on each product page. For helmets and pads, use a soft measuring tape around your head or joints to ensure a snug, safe fit.
What is your return policy for skateboards and scooters?
We offer a 30-day return policy for items in brand-new, unused condition with original packaging. Please note that once a skateboard has been gripped or skated, it cannot be returned unless there is a manufacturing defect.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days depending on your location. Express options are available at checkout if you need your gear sooner for a weekend session.
Do you offer professional assembly for custom setups?
Yes! If you purchase a deck, trucks, wheels, and bearings together, our expert team can assemble the board for you at no extra cost. Just leave a note in the 'Special Instructions' at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and interest-free installment plans like Afterpay and Klarna so you can ride now and pay later.
How do I maintain my bearings and wheels?
To keep your ride smooth, avoid water and sand. We recommend cleaning your bearings with a dedicated electronic cleaner or citrus solvent and applying high-speed skate lubricant every few months.